Frequently Asked Questions

Simply fill in the enquiry or booking form on the relevant service page with your event details. I’ll be in touch to confirm availability for your chosen date and talk through any final details.

Once availability is confirmed, a £25 refundable booking deposit is required to secure your date.

Bookings are only confirmed once the £25 refundable deposit has been received. This helps ensure your date is reserved just for you.

I’ll always confirm availability before requesting payment.

Yes. The £25 booking deposit is refunded after your event, provided all items are returned in good condition.

The remaining balance is due 7 days before your event date. Payment details will be confirmed once your booking is secured.

Lovely Little Parties is based in Whitchurch, Shropshire and offers free delivery and collection within 30 miles of Whitchurch.

Travel beyond this area may be possible for an additional fee — please get in touch to discuss.

Set up and collection times vary depending on the service booked and the size of your setup.

For a teepee party of 3-5 teepees it will usually take 1.5 – 2 hours to set up and around 1 hour to take down.

I’ll always agree timings with you in advance to make sure everything runs smoothly.

Yes, a responsible adult must be present at both delivery and collection to allow access and ensure everything is checked over together.

Our setups are designed primarily for children, with comfort and safety in mind. Age suitability can vary depending on the service and setup.

If you’re unsure whether something is suitable for your child’s age, just ask — I’m happy to advise.

Absolutely. All items are cleaned and checked between every hire to ensure they are safe, fresh and ready for the next celebration.

Some setups can be used outdoors, weather permitting. Outdoor use must be agreed in advance and may require a suitable backup indoor space.

We understand that normal wear and tear happens. However, charges may apply for lost items, damage or excessive cleaning required.

Small changes may be possible, subject to availability. Please let me know as soon as possible if you need to make any amendments.

Yes — wherever possible, setups can be styled to suit your theme or colour palette. Please include any preferences when completing your booking form.

We may take photographs of setups for promotional use. No identifying photos of children will be shared without permission.

If you’d prefer your setup not to be photographed, just let us know.

If you need to cancel, please let us know as soon as possible. Cancellation terms are outlined in our Terms & Conditions.